Top 10 Auto Dialers
Top 10 Auto Dialers
In this short article, I have attemptedto put together communications auto dialer, predictive
dialer and/or answering services company applications. Different people give them a call with different
names and find out different pair of features during these softwares. The factors that I
focused are feature set, stability, scalability, speed where they dial and cost
effectiveness (initial cost plus maintenance cost).
These solutions vary from very low price, affordable and to use systems to
very costly and complex systems. I haven't tried many of these solutions because
some are not free to use, however, I have researched and googled their features,
customer testimonials, support services, and feedback of people who have tried
these softwares and discussed their experience and a few technical
information from tech papers.
1- ICTBroadcast
Stand alone as well as Hosted. Multi-user. Support for SIP/IAX2/DAHDI. Low cost. As
low as $299 for 5 lines. Free download, thirty days trial. Linux-based. It has rich
feature set including Voice, SMS, Email and Fax broadcasting, multi-tenant,
advanced graphical reports, real-time campaign results, multi-lingual, scalable,
surveys and polls, IVR designer, Inbound campaign, Answering machine detection
(AMD), Do Not Call (DNC) feature, REST APIs for external system integration and
built-in appointment reminder settings.
2- Voicent
Stand alone. SIP based VOIP. Low cost. As low as $288 for 1 line. Unlimited Trial
period with advertisement. Windows-based easy to work with. It has a features including
easy to make use of GUI, AMD support, campaign scheduling, multi-lingual text to speech,
DNC, and message designer. It's easy to set up and can be setup to run in a short
time frame.
3- VanillaSoft
Hosted, SIP based VOIP. Monthly fee of $65 per user. Free one month trial. Easy to make use of
and setup. It's features include call tracking, web reporting, caller ID, Email
marketing, appointment reminder, inbound and outbound lead capturing and call
recording.
4- SpitFire
Stand alone. SIP based VOIP. Pricing is not open. An additional server may be
required, feature rich, easy to utilize and setup. Organic growth because you add on more
agents or resell the service. I love it because I can utilize it to provide a hosted
treatment for my clients. Best professional value for the low cost,
4- CallFire
This product is a bit more of a service. It costs you as low as 2$ an hour for cloud call
center. The price rises the more features you add. Some features cost you
more unseemingly. For example, call transfer feature bills at 3.5?? each and every minute for
every transferred call. It can get expensive based on your requirement and
usage. Some of the features that are included in all of the rate plans are 6am - 6pm
PT Customer Support, Simple 'Do Not Call' list setup, Unlimited call transfers
(3.5??/minute), Extensive real-time reporting, Call statistics, APIs to control
campaigns, call recording, Text-to-speech support.
6- Five9
Hosted, SIP based VOIP, Web based. No long lasting contracts; there is a set up fee,
familiar interface and setup. Good audio quality. Great for someone that doesn't
want to own their solution.
7- Acarda
Stand alone. Single user also a multi-user (with various pricing plan). Variable
cost. As low as $199 for 4 lines and limited features per agent. Pricing changes
depending on agents, features and simultaneous calling lines. Features include DNC
list, contact number allocation to each and every agent, Call outcome and detail
management, Preview dialing option, Call center features, Multiple campaigns,
Performance reporting, Call management, analysis and statistics.
8- Vocalcom
Hosted, VOIP Web Based. Feature rich - greater than most systems offer. Pricing is
not open. Features include AMD, DNC, CRM Integration, Callback and Appointment
setting, Real-time reporting, automated broadcasting, Email and social media
features, inbound and outbound support and much more.
9- Voice2Phone
Stand alone. VOIP. Low cost. Easy to make use of. Very good for individuals who wish to
contact their small or medium amount of contacts frequently. Features include
Voice recorder, Answering machine detection, real-time call status, retry option,
and basic IVR features. No support for SMS, Fax and Email. No call center features.
No integration APIs. Not recommended for medium and enormous businesses. Runs well
in Windows XP, Windows 7 or over.
10- EVS7
Stand alone. VOIP or LAN. Low cost. Easy to utilize, create is a bit more complicated
than most. Many of EVS default settings are just familiar for many years and will require a
fair quantity of customer support. Doesn't run on Linux. If you are running XP or
Vista it could work well for you personally ICTBroadcast
Auto Dialer Software with 2 VoIP phone lines and 6 messages delivery tool for sales,
marketing, customer service, event notification, appointment reminder, and more...
- Make Unlimited Automated VOIP Calls
- Introduction Message With 6 Additional Messages
- Double Your Results By Using 2 VOIP Accounts
- Support For 2 Simultaneous VOIP Accounts
- Record Save And Deliver Your Message
- Schedule Start/Stop Time For Your Broadcast
- Visual Realtime Monitoring Of Call Activity
- Instant Live Transfer
- Sends Email Notices When Consumer Leaves A Message
- Opt Out And Disconnected Number Notation
- FREE - Trial VOIP Account Included - FREE
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