VoIP Phone System with Voicemail Service
VoIP Phone System with Voicemail Service
The voicemail feature has brought a major thrust after the advent of VoIP (Voice over Internet Protocol) system and also the development of IP telephony applications.
Today, business communication facilities have gone far beyond the old analog phones using its traditional dial-up connections. The VoIP technology can be a present-day marvel that enhances voice, video and data communication systems. Unlike PSTN services, VoIP can be a high quality voice services with pioneering features such as call waiting, call forwarding, caller ID etc.
Taking advantage of business VoIP voicemail service through hosted PBX systems, businesses can talk to their customers, work associates and employees in spite of their geographic location utilizing an Internet connection. It has grown into recognized as an incredibly useful and cost-effective solution for business organizations.
VoIP voicemail facility can be done in your existing along with new local or toll free number. The voicemail auto attendant feature welcomes all callers with greetings. It provides the callers with varied options for example dial by name, dial by extension, group dialing etc. As per the selection exercised from the calling party, the voicemail auto attendant directs the calls on the called person or concerned departments.
The voicmail facility is perfectly able to managing large amount of voice messages. In fact, depending on your requirements, it can be feasible to set up multiple voice mailboxes for catering to multiple departments.
The voicemail auto attendant transfers the incoming calls for the voicemail system when there is no response after 3 to 4 rings or when all lines are busy. This, consequently, facilitates the callers to depart voice messages. The voicemail system sends alert texts to your mobile phone as and when a fresh message is received.
This is really a veritable boon since it helps business houses to instantly attend towards the queries made through the clients. You can also hold the voice messages transferred for your email account as audio file attachments. This way, you should check on your desktop PC or laptop anytime you like.
The foremost good thing about using business VoIP voicemail product is that it ensures there aren't any missed calls. It also helps to project your organization as a professional large corporation - inspiring customer confidence.
The heartening facts are, to acquire the VoIP voicemail features, it really is not necessary for you to install and keep any expensive equipment for your business premises. The hardware is going to be maintained by the service provider and the facilities can be obtained through a hosted server using the support of high speed Internet or dedicated telephone networks - at affordable monthly charges.
Internet Protocol (IP) telephony has altered the design and style and functioning of PBXs and much more so, with voicemail systems incorporated into them. This has triggered an innovative thought of Unified Messaging, that is likely to revolutionize business communications. The multifarious advantages include greater flexibility, easy operation, lower costs, increased speed, plus much more efficient user convenience.
The corporate IP telephony-based voicemail emerged by several frontline vendors like Avaya, Cisco systems, Adomo, Interactive Intelligence [1], Nortel, Mitel, 3Com, AVST a few.
Today, VoIP telephony provides centralized, shared servers, with remote handling for corporate customers - making it economical for the end-users. Several providers offer hosted, shared services for those forms of converged IP telecommunications, including IP-PBX and voicemail services.
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